WEAO/49 Outage Update
April 18, 2011 12 Comments
UPDATE 4/23/11 1:07 PM: WEAO/49 is still off the air as of this writing – though is still airing on Time Warner Cable, with earlier volume problems long ago fixed.
From the station’s update on Friday:
Work continues on the WEAO/Channel 49 transmission problem. Please know that restoring WEAO transmission is Western Reserve Public Media’s number-one priority.
We don’t know what progress was made on Thursday, but the weather is once again not cooperating, with more rain pelting the area.
Good news: the WNEO feed carried to the Cleveland/Akron-area Time Warner systems also includes the Western Reserve subchannels, Fusion, MHz Worldview and V-me, which we’re able to get here on our end of the TWC system.
And though the loss of the over-air WEAO signal is probably quite frustrating to our friends at Campus Center Drive, Northeast Ohio’s cable penetration is pretty high…so a lot of viewers are still able to watch the station.
We don’t know if DirecTV has been able to fix the situation or not, or if WEAO will return to its Cleveland market viewers before the over-air signal is fixed…
Yes, Western Reserve PBS’ Akron outlet, WEAO/49, is still off the air…as weather has hampered a needed repair to the station’s transmission line.
Direct from the one and only Diane Steinert, Western Reserve PBS’ communications coordinator and unofficial OMW Handler, here is the latest update.
The estimate now is that work will be delayed until Thursday, based solely on the weather reports. It’s still too wet for the repair crew to climb the tower.
Here’s our understanding as to whom has switched from 49 to 45: Time Warner, AT&T Uverse, Massillon Cable and Direct TV.
Who cannot get us? WEAO over-the-air viewers; Cox Cable, WOW and Dish Network customers. (Cox Cable is trying, but has not yet been able to solve the problem.)
What alternatives might viewers have? Over-the-air viewers can try to redirect their antennae toward the Salem transmitter, but we cannot guarantee they’ll be able to pick up the signal. Direction for most of those people will be east, south or southeast. Cox, WOW and Dish customers just won’t be able to see us until the repairs are made.